- emergency restoration service
Restoration Services You Can Trust When Disaster Strikes
You walk into your house and see unexpected things. Perhaps water on the floor, the smell of smoke. Or a dark patch circulating across the roof. In that moment, instead of panicking, you need someone who knows what to do and can reach you fast. That’s us. Our certified team offers 24/7 restoration services for homes and businesses, ready to step in fast and bring your property back to the way it should be.
24/7 Rapid Response
Certified Experts
Advanced Drying Equipment
- Our Services
The Damage Restoration Services We Provide
Damage rarely arrives in one neat category, and we handle whatever shows up. Water, fire, mold, hazardous materials, ductwork that needs a deep clean. It’s all covered by a single certified crew, so you’re not lining up separate contractors for every issue. We assess the situation, decide on the right fix, and bring the equipment to see it through.
Water rarely stays put. It slips under flooring, climbs into drywall, and pools in spots you’d never think to look, with mold usually right behind it. As part of our water damage restoration service, we pull the water out, dry the structure the right way, and find the moisture you can’t see before a minor issue turns costly.
We clear the standing water first, take out whatever is too soaked to keep, and remove the debris. Then the affected areas are cleaned and sanitized. Done right, this step keeps the damage from spreading and leaves your property ready for drying and repairs.
The longer water sits, the further it works into your floors, walls, and framing. Our truck-mounted and portable units clear it out quickly, so less moisture reaches the structure and your property dries out sooner.
Pulling out the water is only half the battle. We bring in commercial air movers and dehumidifiers and check the moisture levels every day until the walls, subfloors, and framing are truly dry, not just dry to the touch.
Mold does not need long to settle in. Give it a day or two after a leak and it is already spreading, going after your health and your walls at the same time. Our restoration and mod remediation services track down the source, seal off the spread, and remove the mold safely, without ever cutting corners on the air you breathe.
We close off the work area first, then clear the mold from surfaces and materials using proven methods and HEPA filtration. What you are left with is a clean, healthy space, not a quick surface wipe that lets the problem come straight back.
Mold returns whenever moisture does. We treat the trouble spots and fix the humidity and leaks feeding it, so your property stays protected long after the visible mold is gone.
When mold is on the move, quick containment is what counts. We seal off the affected area, get the moisture under control, and stop it before it reaches the clean parts of your home or business.
A fire leaves behind far more than burnt materials. The smoke, the soot, and the water used to put it out keep doing damage long after the flames are gone. Our fire damage restoration team handles each stage of the cleanup and repair, so you are able to move forward with confidence.
We clear the debris, take care of the structural damage, and clean or restore whatever can be saved. Doing it in the right order keeps soot and smoke residue from setting in for good while the repairs bring your property back.
Soot is acidic, and it does not stay on the surface. It seeps into walls, ceilings, and belongings before you know it. We clean it off using the right method for each material, so the leftover residue and that stubborn smoky smell go with it.
Some cleanups are not a DIY job. They call for certified handling and strict rules. Our trained technicians provide hazardous material removal, safely finding, containing, removing, and disposing of hazardous materials while keeping your property and everyone inside it protected.
Asbestos is dangerous once disturbed, and in many cases the law says you cannot touch it yourself. We identify it, seal it off, and remove the affected materials by the book, then dispose of everything the proper way.
Lead paint and dust are a real hazard, especially in older homes with kids around. Our certified team removes and decontaminates it safely, so your family is not living with the risk of long-term exposure.
Cleaner ducts mean cleaner air and a system that works the way it should. As part of our duct cleaning and restoration services, we pull the dust, debris, and buildup out of your ductwork to improve airflow and the air you breathe.
Over the years, dust and allergens quietly build up inside your home’s ductwork. We clear them out, leaving you with fresher air and an HVAC system that heats and cools more efficiently all year.
We clean ductwork for offices, retail spaces, and other commercial properties, working around a schedule that suits your business. Cleaner air keeps staff and customers healthier, and we keep the disruption to a minimum.
Beyond the ducts themselves, dust and grime gather in the core parts of your HVAC system. We clean those too, so everything runs more efficiently, moves air better, and lasts a good bit longer.
Vents are usually the first place buildup shows and airflow starts to fade. We clean the registers and vents across the property to clear the blockages and keep the air moving freely from one room to the next.
- Our Commitment
Advanced Restoration Services, Backed by Certified Experts
Our restoration company does not stop at patching up the damage. With advanced restoration services, a certified team, and genuine support through your insurance claim, we work to restore both your property and your daily routine, quickly, with as little stress on you as we can manage.
- Insurance Assistance
Insurance Claim Assistance Without the Worry
Damage is stressful enough on its own, without an insurance claim landing on top of it. We stay beside you through the whole thing instead of leaving you to figure it out alone.
Our team deals with your provider directly, keeps everything moving, and makes sure the paperwork backs up your claim from start to finish.
- Full documentation to support your claim
- Clear help understanding what your policy covers
- Detailed reports prepared for insurance adjusters
- A straightforward breakdown of restoration and cleanup costs
- our work process
Our Restoration Process, Step by Step
From the first call to the final walkthrough, we keep things simple and steady. Every job follows the same clear path, so you always know what’s happening and what comes next. Here’s how we take your property from damaged to done, one careful step at a time.
- Why Choose Us
Why Homeowners Trust Our Restoration Experts
Damage to your property is stressful, and what you need is a team that moves fast and treats the situation with care. We look after every home and business as if it were our own. From home restoration services to large commercial jobs, our specialists bring professional restoration services built on real training, the right tools, and hands-on experience, and they keep you in the loop at every step.
24/7 Fast Response
Damage doesn't wait for business hours, and neither do we. Our crew is ready around the clock to reach you fast and start work right away.
Certified and Expert Professionals
Our team is made up of IICRC-certified technicians with real experience across every service we offer, so the job gets done right the first time.
Safety and Compliance
We follow OSHA-compliant protocols on every project, rebuilding your home safely while removing any harmful materials the right way.
- Where We Serve
Residential & Commercial Restoration Services Across Our Service Area
From single-family homes to large facilities, our certified crew brings dependable commercial restoration services to the whole region, alongside the home restoration services that local families rely on. We are quick to respond to water, fire, mold, and hazardous damage right across our service area.
- Customer Feedback
What Our Clients Say
Our work says plenty on its own, but our clients say it best. Read how homeowners and business owners around our service area trusted us to bring their properties back quickly, cleanly, and with real care.
Posted on Google![]()
Tim ConnellyTrustindex verifies that the original source of the review is Google.
Coastal did the water mitigation when also damaged part of our hardwood flooring and subflooring. Monique was the team lead and she was the best we could hope for in a really stressful time: professional, knowledgeable and personable. Absolutely great!Posted on Google![]()
Jeremiah QuisolTrustindex verifies that the original source of the review is Google.
We had a great experience with the restoration team. They made sure everything was thoroughly dried and came back promptly to retrieve all of the equipment once the job was complete. A special thank you to Mo and AJ. They were efficient, professional, and courteous throughout the entire process. They took the time to answer our questions, kept us informed, and made a stressful situation much easier to navigate. We truly appreciate their hard work and would definitely recommend this company to anyone in need of restoration servicesPosted on Google![]()
Brandon TolentinoTrustindex verifies that the original source of the review is Google.
Monique and AJ were very quick and personable. They were very informed and answered my questions.Posted on Google![]()
SBTrustindex verifies that the original source of the review is Google.
Monique and her partner were very professional, knowledgeable, kind, and courteous. Excellent, excellent job! 10/10Posted on Google![]()
Daloop 87Trustindex verifies that the original source of the review is Google.
Monique and AJ got here quick and did a fabulous job. Very professional! I look forward to getting my home fixed.Posted on Google![]()
Jacquelyn ClarkTrustindex verifies that the original source of the review is Google.
Would highly recommend! Walley did an excellent job assessing the damage and educating me on what needed to be done. Anderson and Brandon were fantastic throughout the mitigation and demolition process. They were professional, courteous, and took the time to walk me through each step so I always knew what to expect. Adam, the Mitigation Manager, was responsive, professional, and always available to answer my questions. He's been involved throughout the entire process and made sure everything ran smoothly. The entire team provided outstanding customer service, and I truly appreciated their professionalism and communication.Posted on Google![]()
chris albertTrustindex verifies that the original source of the review is Google.
Team was professional and on point out here at Oak Grove Apartments in Chesapeake. Great customer service and they kept us in the loop all throughout this long process!!!Posted on Google![]()
Margaret MorrisonTrustindex verifies that the original source of the review is Google.
Mo and Demetri came out quickly for a weekend emergency call and were very helpful and professional!Posted on Google![]()
Brittany WallaceTrustindex verifies that the original source of the review is Google.
6 months ago I gave 5 stars. After everything and 11 full months of fighting this company I revoke to 1. The project manager, Ptah, doesn’t communicate, doesn’t take responsibility or accountability for anything. He does nothing but make excuses. They put a dry wall ceiling up without removing crown molding, put laminate flooring down without removing baseboards. The project manager was arguing to not even paint a fresh dry wall ceiling. They didn’t show up the day they were supposed to after making arrangements for someone to be there when they arrived. Zero communication. Zero effort to communicate. They cut a wire that left half of my house without power, they tried to originally make excuses. Mr. Ripley came out and fixed that issue, which is appreciated. Of note the contractor used a toilet full of pee unflushed when they finished the job in a non working bathroom because I had been out of the room for so long waiting on repairs. No communication as to what bathroom to use. Just left the biohazardous pee. If your insurance tells you you need to use this company, fight it. You will go 11 months with nothing but excuses and shoddy jobs. 0/10 do not recommend for anything. The only good thing I can say about this company is the one manager, Mr. Ripley that actually put in effort to fix mistakes.Posted on Google![]()
Tramaine CoxTrustindex verifies that the original source of the review is Google.
Coastal Restoration did a phenomenal job at my home! Monique treated us like family. Explained everything to us, in a way we could understand. Treated our home with care. I don’t know why anyone would wanna use any other company! 5 stars isn’t enough.
- Get In Touch
Need Emergency Restoration? We’re Ready 24/7
Whatever the damage, our team is on standby around the clock to protect your property and restore your peace of mind. Call now if you need immediate help, or request a free inspection to get things started.
- Common questions
Restoration Services FAQs
Everything under one roof: water damage, mold remediation, fire and smoke damage, hazardous materials removal, and duct cleaning. All for homes and businesses alike, handled by one certified team.
We do. Disasters don't keep office hours, so neither do we. Our emergency crew is on call day and night and gets to you as quickly as possible.
As fast as we can get there, and speed matters. The sooner we're on-site, the less the damage spreads, which usually means a smaller bill in the end.
Yes, and we make it easier. We deal with your provider directly, document everything, and put together the reports adjusters need so your claim keeps moving.
We do. We'll look over the damage, walk you through what needs to happen, and give you a clear picture before any work starts.
Both. Whether it's a single flooded room or an entire commercial building, our team is equipped for the job.
Yes. Our crew is IICRC-certified and sticks to OSHA-compliant safety protocols on every job.
Homes and businesses throughout our service area, including Virginia Beach, Chesapeake, Portsmouth, and Suffolk.
- Contact Us
Ready for Immediate Restoration Assistance?
The longer damage sits, the worse it gets. Our team is available 24/7 to move fast and start restoring your property. Reach out now, and we will take it from there.
+1 757-550-0033
Office@coastal-restoration.com
1501 Technology Dr Suite 102, Chesapeake, VA 23320, United States