- About Us
Coastal Restoration: Restoring Homes, Restoring Lives.
At Coastal Restoration, we combine certified expertise, advanced technology, and unwavering care to bring your property—and peace of mind—back to life.
Highly trained professionals delivering top-quality restoration solutions for every property
- Industry certified
Who We Are
Coastal Restoration is a local team that helps people recover after property damage. We work with homeowners and businesses who need fast and reliable restoration services. Our job is to clean up the damage, fix the problem, and help you get back to normal life without stress.
We are IICRC certified, which means we follow proper industry standards for cleaning and restoration. You can trust our team to handle your property with care and do the job the right way from start to finish.
Expert Team
Skilled restoration professionals
Advanced tools
Modern restoration equipment
Customized Process
Clear restoration workflow
Proven results
Reliable quality outcomes
Mission
Our mission is to be the team people can rely on when everything feels uncertain. Property damage can be stressful, confusing, and overwhelming. We step in to bring clarity, direction, and real solutions from the very first call.
Coastal Restoration focuses on doing the work the right way, not the easy way. That means careful inspections, honest recommendations, and quality restoration that lasts. We do not cut corners, and we do not leave problems behind. Our goal is to restore your property fully so you can move forward without worry.
We also believe communication matters just as much as the work itself. We keep you informed at every stage, explain what is happening in simple terms, and make sure you always know what comes next. You are not left guessing, and you are never left alone in the process.
Vision
Our vision is to raise the standard of what people expect from a restoration company. We want Coastal Restoration to be known as the team that shows up, takes responsibility, and delivers results that truly make a difference.
We see a future where property owners feel confident calling us because they know they will be treated with respect and honesty. A future where restoration is not just about fixing damage, but about helping people regain control of their space and their peace of mind.
We aim to grow by staying consistent in what matters most. Quality work, reliable service, and real care for the people we serve. Every project we complete is a chance to build trust and strengthen the communities around us.
- What sets coastal
Our Services
Coastal Restoration handles everything from damage cleanup to full restoration. You get one team that manages the whole process from start to finish. Water damage restoration, mold remediation, fire damage restoration, hazardous material removal, and duct cleaning services, whatever you need. We have expert teams for everything.
We remove water fast, dry the area, and prevent further damage to your property.
We clean soot, remove smoke damage, and restore your space after a fire.
We safely remove harmful materials and make your property safe again.
We clean your air ducts to improve air quality and remove dust buildup.
- Our Process
How Our Process Works
Coastal Restoration follows a simple, structured process to restore your property quickly and safely. Every project is handled with care, attention, and professionalism.
01
Contact Us
Reach out anytime to report damage and request service. We are ready to respond fast and guide you through the next steps.
02
Damage Assessment
Our trained technicians inspect your property to determine the full scope of damage. This includes water, fire, mold, or other issues. We make sure nothing is overlooked.
03
Mitigation & Cleanup
We act immediately to stop further damage. This may include removing water, cleaning debris, controlling odors, or safely handling hazardous materials.
04
Restoration & Repair
Once your property is stabilized, we repair and restore affected areas. Our goal is to make your home or business safe, functional, and comfortable again.
- Service areas
Coastal Restoration Service Area
We serve homes and businesses across Virginia. Our team is ready to respond quickly wherever you are.
Posted on Google![]()
Tim ConnellyTrustindex verifies that the original source of the review is Google.
Coastal did the water mitigation when also damaged part of our hardwood flooring and subflooring. Monique was the team lead and she was the best we could hope for in a really stressful time: professional, knowledgeable and personable. Absolutely great!Posted on Google![]()
Jeremiah QuisolTrustindex verifies that the original source of the review is Google.
We had a great experience with the restoration team. They made sure everything was thoroughly dried and came back promptly to retrieve all of the equipment once the job was complete. A special thank you to Mo and AJ. They were efficient, professional, and courteous throughout the entire process. They took the time to answer our questions, kept us informed, and made a stressful situation much easier to navigate. We truly appreciate their hard work and would definitely recommend this company to anyone in need of restoration servicesPosted on Google![]()
Brandon TolentinoTrustindex verifies that the original source of the review is Google.
Monique and AJ were very quick and personable. They were very informed and answered my questions.Posted on Google![]()
SBTrustindex verifies that the original source of the review is Google.
Monique and her partner were very professional, knowledgeable, kind, and courteous. Excellent, excellent job! 10/10Posted on Google![]()
Daloop 87Trustindex verifies that the original source of the review is Google.
Monique and AJ got here quick and did a fabulous job. Very professional! I look forward to getting my home fixed.Posted on Google![]()
Jacquelyn ClarkTrustindex verifies that the original source of the review is Google.
Would highly recommend! Walley did an excellent job assessing the damage and educating me on what needed to be done. Anderson and Brandon were fantastic throughout the mitigation and demolition process. They were professional, courteous, and took the time to walk me through each step so I always knew what to expect. Adam, the Mitigation Manager, was responsive, professional, and always available to answer my questions. He's been involved throughout the entire process and made sure everything ran smoothly. The entire team provided outstanding customer service, and I truly appreciated their professionalism and communication.Posted on Google![]()
chris albertTrustindex verifies that the original source of the review is Google.
Team was professional and on point out here at Oak Grove Apartments in Chesapeake. Great customer service and they kept us in the loop all throughout this long process!!!Posted on Google![]()
Margaret MorrisonTrustindex verifies that the original source of the review is Google.
Mo and Demetri came out quickly for a weekend emergency call and were very helpful and professional!Posted on Google![]()
Brittany WallaceTrustindex verifies that the original source of the review is Google.
6 months ago I gave 5 stars. After everything and 11 full months of fighting this company I revoke to 1. The project manager, Ptah, doesn’t communicate, doesn’t take responsibility or accountability for anything. He does nothing but make excuses. They put a dry wall ceiling up without removing crown molding, put laminate flooring down without removing baseboards. The project manager was arguing to not even paint a fresh dry wall ceiling. They didn’t show up the day they were supposed to after making arrangements for someone to be there when they arrived. Zero communication. Zero effort to communicate. They cut a wire that left half of my house without power, they tried to originally make excuses. Mr. Ripley came out and fixed that issue, which is appreciated. Of note the contractor used a toilet full of pee unflushed when they finished the job in a non working bathroom because I had been out of the room for so long waiting on repairs. No communication as to what bathroom to use. Just left the biohazardous pee. If your insurance tells you you need to use this company, fight it. You will go 11 months with nothing but excuses and shoddy jobs. 0/10 do not recommend for anything. The only good thing I can say about this company is the one manager, Mr. Ripley that actually put in effort to fix mistakes.Posted on Google![]()
Tramaine CoxTrustindex verifies that the original source of the review is Google.
Coastal Restoration did a phenomenal job at my home! Monique treated us like family. Explained everything to us, in a way we could understand. Treated our home with care. I don’t know why anyone would wanna use any other company! 5 stars isn’t enough.
- Common questions
Answers to Restoration Questions You May Have
It depends on the severity. Small jobs may take a few days, while larger damage can take a week or more.
Turn off the water source if possible and avoid using electrical items in the area. Call a restoration team right away to prevent more damage.
Yes, mold can affect air quality and health. It should be removed as soon as possible by professionals.
Many policies do cover damage from water or fire. It is best to check your policy, and we can help guide you through the process.
We aim to respond as fast as possible, often within the same day, depending on your location.
Coastal provides complete restoration services, including water, fire, mold, and storm damage solutions, handling every step from assessment to final repair.
Getting started is easy. Contact our team to schedule a property inspection and receive expert guidance to begin your restoration process confidently.
Absolutely. We provide restoration, repairs, and preventive solutions to minimize risk and protect your property long-term.
- Get started
Need Help Right Now?
Fast help is just one call away when your property needs urgent attention. Call Coastal Restoration anytime or book online and let our team handle the rest.